Tashkhela Privacy Policy — Your Data Is Safe With Us

Tashkhela (hereinafter referred to as "we", "us", or "the platform") is an internationally accredited online betting and gaming platform. This Privacy Policy ("Policy") explains how we collect, process, store, and protect the personal data of our users ("you", "your").

This Privacy Policy Applies when you:

• Our Website tashkhela.app Visit us.
• Use our mobile application.
• Contact us via email, live chat, or phone.
• Use any of our services or open an account.

By using the platform, you agree to this Privacy Policyyou are giving us permission to process your information as described. We comply with international data protection laws and regulations, and your privacy is our highest priority.

We may collect the following types of information:

We only collect information that is strictly necessary. We do not request or retain any data that is excessive or irrelevant.

Tashkhela collects information through several methods:

Directly from you:

• Information you provide when filling out the registration form.
• Documents submitted for KYC verification.
• When contacting our support team via chat or email.
• When participating in promotions or surveys.

Automatically:

• Browsing behavior collected via cookies & tracking technologies.
• Device and IP information recorded at login and logout.
• Logs of betting and gaming activity on the platform.
• Transaction confirmation data from payment gateways.

Via Third Parties:

• Confirmation data received from identity verification service providers.
• Transaction verification from payment providers (Mobile Pay, Nagad, Rocket).
• Risk assessment data from anti-fraud and AML service providers.

Tashkhela uses your information only for specific, legitimate purposes. Your Privacy We process data without violating:

• Account Management: For registration, login, password reset, and profile updates.
• Service Delivery: To ensure access to all gaming features, including Betting, lottery, and high roller options.
• Financial Transactions: For processing deposits, paying out winnings, and handling refunds.
• Regulatory Compliance: To fulfill KYC, AML, and other legal obligations.
• Security: To prevent fraud, hacking, and unauthorized access.
• Service Improvement: To analyze user experience and improve the platform.
• Contact: To send important updates, security alerts, and promotional offers.
• Responsible Betting: To detect unusual betting patterns and provide timely assistance.

Tashkhela never sells your data. However, it may be shared with specific third parties in the limited circumstances outlined below:

• Payment Provider: Only the minimum necessary information is shared with Mobile Pay, Nagad, and Rocket to process transactions.
• Identity Verification Agencies: With licensed verification services as part of the KYC process.
• Law Enforcement Agencies: Upon a court order or a legitimate request from a regulatory authority.
• Audit & Review Agencies: To ensure license renewal and maintain transparency.
• Technology Service Providers: Servers, cloud storage, and cybersecurity providers act as data processors and are not permitted to use your data for their own purposes.

We have written agreements in place with every third party, clearly outlining their data protection obligations. We regularly review compliance with these agreements.

Tashkhela uses various tracking technologies on its website and app. These technologies help enhance your experience and maintain the security of the platform.

All cookies except essential ones can be disabled through your browser settings. However, turning off certain cookies may limit some features of the platform.

Tashkhela follows industry-leading standards to protect your data. For more details on our security measures:

Technical Safeguards:

• Across all data transmissions TLS 1.3 Encryption Is used.
• On stored sensitive data AES-256 Encryption is applied.
• Payment Information PCI DSS Level 1 Stored in accordance with applicable standards.
• Two-factor authentication (2FA) is mandatory for all admin access.
• Firewall and intrusion detection systems are active around the clock.

Organizational Safeguards:

• Only authorized personnel can access specific data.
• All staff receive regular data protection training.
• In the event of a data breach, you and the relevant regulatory authority will be notified within 72 hours.

Data Retention Period:

• All data is retained for as long as your account remains active.
• Even after account closure, data may be retained for up to 5 years to meet legal obligations.
• After this period, your data is securely deleted.

As a Tashkhela user, your Privacy regarding the following rights. Contact us to exercise any of these rights:

Tashkhela is strictly an adults-only (18+) platform. We take special care to protect the data of minors:

• Age verification is mandatory at the time of registration.
• Age is verified through a government-issued ID as part of the KYC process.
• Any account identified as belonging to a user under 18 will be closed immediately.
• We never knowingly collect or store any information from minors.

If you believe a minor's information has been submitted to us, please notify us immediately at support@tashkhela.app. We will delete that data as quickly as possible.

Tashkhela reserves the right to update this Privacy Policy may be updated. For significant changes:

• A notification will be sent to your registered email.
• A notification will be displayed on the platform at login when changes are made.
• You will be notified at least 7 days before any changes take effect.

Continued use of the platform after any changes constitutes your acceptance of the updated policy.